The IMAGES Retail Awards 2025 at the Phygital Retail Convention in Mumbai celebrated brands driving innovation in the retail sector. The event showcased brands competing across 20+ categories to win prestigious awards. The jury, consisting of industry experts, meticulously evaluated the nominations, highlighting excellence in various aspects of retail.
Bhavesh Pitroda, Group CEO & Director of IMAGES Group, commended the convention for fostering collaboration and growth within the industry. The IMAGES Retail Awards recognized outstanding brands for their contributions to the sector’s advancement. Winners were acknowledged in categories such as Most Admired Retailer of the Year, Retail Design/Experience, Visual Merchandising, and Marketing Campaign of the Year.
Notable winners included Conscious Mithaiwala for Same Store Sales Growth, Tru Falafel and Bateel for Overall Topline Growth, and Nature’s Basket for CRM initiatives. Madura Fashion & Lifestyle was lauded for their ESG Initiatives, while Allen Solly, Freshpik, Haldiram’s, IRTH The Yellow Door, and LoveChild Masaba stood out in various categories.
Retailers like V-Mart and Mohanlal Sons were recognized for their exceptional Visual Merchandising efforts. Adrish and Conical Gaufres were applauded for Retail Re-Imagined initiatives. Marketing Campaigns by brands like Zivame, Conscious Mithaiwala, Lacoste India, and McDonald’s India received accolades for their creativity and impact.
The IMAGES Retail Awards also honored brands for Market Expansion, New Market Penetration, Store Count Augmentation, and Trading Area Growth. Employee practices were lauded with Mohanlal Sons receiving the Excellence Award. Technological innovations in Customer Experience Solutions were also recognized, with Casa Retail AI, Mufti, Enigmatic Smile, and NDTV Big Bonus among the winners.
The awards underscored the dynamic and competitive landscape of the retail industry, emphasizing the importance of creativity, sustainability, and customer-centric strategies. The event highlighted the evolving nature of retail and the critical role played by brands in shaping the future of the sector.
The IMAGES Retail Awards serve as a platform to showcase excellence, innovation, and best practices in the retail domain. As the industry continues to evolve, these awards play a vital role in recognizing and promoting the achievements of brands that are driving positive change and pushing the boundaries of retail innovation.

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